Refund Policy

Refund Policy
milanicosmeticsus.com
We want you to love your purchase. If you are not completely satisfied, we offer a straightforward refund process.
Eligibility for Refunds
  • Items must be returned within 60 days of delivery.
  • Products must be unused, unopened, and in original packaging with all seals intact.
  • Proof of purchase (order number or receipt) is required.
Refund Process
  1. Initiate a Return: Contact our support team at support@milanicosmeticsus.com to request a return authorization.
  2. Ship the Item: Send the item back to our return address. Return shipping is free for all customers.
  3. Inspection: Once received, we will inspect the item. This typically takes 3-5 business days.
  4. Refund Issuance: Approved refunds will be processed within 5-10 business days to your original payment method. You will receive an email confirmation once the refund is issued.
Non-Refundable Items
  • Opened or used cosmetics due to hygiene reasons.
  • Gift cards.
  • Items marked as final sale.
Late or Missing Refunds
If you haven't received your refund after 10 business days, please check your bank account first, then contact your credit card company. It may take some time before your refund is officially posted. If you still have not received your refund, please email us at support@milanicosmeticsus.com.

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